Accessibility Statement

Our Commitment to Accessibility

At QuickFile, we’re committed to ensuring our platform is accessible to everyone, regardless of ability. Inclusion and ease of access are central to how we design and improve our software.

While we continue to enhance accessibility across all features, our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, ensuring that all users can engage with our services confidently and independently.

Scope of this Statement

This accessibility statement applies to:

The QuickFile website: https://www.quickfile.co.uk

Standards and Goals

We aim to meet or exceed the standards of the Web Content Accessibility Guidelines (WCAG).

Accessibility Features

Our website and software are designed to allow users to:

Navigate using a keyboard or screen reader
Adjust text size and zoom up to 300% without loss of functionality
Use voice recognition software
Navigate consistently across pages

How We Test

We use a combination of:

Automated accessibility testing tools (such as WAVE and Axe)
Manual testing using keyboard navigation and screen readers (NVDA and VoiceOver)
Regular internal reviews and user feedback

Known Limitations

We are aware that some parts of our site and tools are not fully accessible:

Some downloadable reports and PDFs may not be fully tagged for screen readers
Certain form error messages may not be announced by screen readers
Legacy pages may not meet all semantic markup best practices

We are actively working to resolve these issues.

Feedback and Contact Information

If you experience any difficulty accessing our services or need information in a different format (e.g. large print or accessible PDF), please contact:

Email: support@quickfile.co.uk

We aim to respond within 5 working days.

Enforcement Procedure

If you’re not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS):

Last updated: June 2025